Enko discovers and develops sustainable solutions for farmers to protect their crops from pests and disease. Our proprietary discovery platform represents a revolutionary approach to rapidly discover novel, safe and economical solutions that are needed to ensure efficient food production. Led by a team of proven scientists, entrepreneurs, and ag-industry veterans, Enko uses innovative science and agile design principles to rapidly develop field-ready crop protection solutions that overcome the rising resistance barriers traditional pesticides face.
Enko team members will be entitled to participate in Health, Dental, Vision, Life and Disability Insurance, 401(k) Plan and other similar fringe benefit plans.
 
Desktop Support Engineer
The successful candidate will have demonstrated the ability to thrive in a dynamic, fast-paced, and innovative environment. Excellent written and oral communication skills are required, as is the desire and ability to excel in a multidisciplinary environment. As a member of a growing R&D team, this person will have an opportunity to contribute to a culture that nurtures scientific excellence, a sense of urgency to achieve project success, and success built on collaboration and personal accountability.
Responsibilities include:
·       Successfully address company IT tickets in a timely manner regarding hardware, software, and basic networking issues.
·       Maintains accurate records of tickets and resolution.
PC hardware staging, configuration, deployment, maintenance, and asset tracking.
Orienting new hires through setting up user accounts, installing applications and computer peripherals
Ability to perform remote troubleshooting and provide clear instructions
Collaborate with leadership to create and or update/maintain IT policies
Direct unresolved issues and maintain technical relationship with external IT service partner for advanced issues & resolution
Lead IT-based projects, such as, developing content management structure in MS Teams and Egnyte, web-based forms to automate tasks, etc.
·       Data systems support (software assessment/evaluation)
Requirements
Proficiency in Office365 (including Teams), Windows 10 Pro and MacOS environments
Experience with cloud storage solutions
Experience in account creation and administration in Office365
Maintain the active directory with user creation user permissions
Working knowledge of office automation products and computer peripherals, like networked printers and scanners
Knowledge of network security practices and anti-virus programs
Qualifications and Skills
BSc in STEM field with relevant field experience
Demonstrated customer service experience.
Excellent problem-solving and multitasking skills
Well-developed organizational skills, attention to detail and ability to manage multiple projects simultaneously
May be required to do physical lifting and work in varying ergonomic environments